“It’s a unique model and it's not been an easy model,” Jenkins said. In addition, ABC offers a unique value proposition for its customers because they can use one vendor instead of seven or eight different companies. Jenkins’ portion of ABC has branches in Austin, San Antonio, Bryan-College Station, and Rio Grande, and he said the goal is to add all services to all branches of the company. “I’ve looked and I can’t find a business in the country in the service sector that has the breadth of services we have at ABC.” “We got it in our heads that we’re not just AC, pest or electrical-we’re a service company,” Jenkins said. The company also offers air conditioning, plumbing, electrical, pool, appliance repair and water quality services and plans to add full service to all branches of the company. In an effort to do more for their current customers, ABC continues to expand its service offerings from pest control to all home services such as fertilization, lawn mowing, tree and landscaping services. Among larger companies, there is a place for ABC to not only compete, but do a better job, he said. Jenkins said in a world where everyone is selling their businesses to private equity companies, he takes pride in the fact that ABC is a local, family-owned business. “We want to grow and expand but we want to do it right: by focusing on our people, our customers and our community.” It’s about sustainable, long-term, multi-generational businesses that give back to the community and are part of the community,” he said. “I’m a big believer in and fan and student of multi-generational businesses. Jenkins said 20 years ago, no one knew Austin or Central Texas was going to be what it is today, but over the years, he has continued to grow the local, family-owned business to over 950 employees that serves the Austin, San Antonio, Corpus Christi, Bryan-College Station and Rio Grande Valley areas. In 1983, Jenkins moved north to Austin where he had eight employees. The second-generation business owner grew up working at the pest control company originally acquired by his dad in San Antonio in 1967. For Bobby Jenkins, ABC Home and Commercial is part of his family history and future.
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